• Overview
  A tool for journalists, a
  document catalog, both.
• Search
  Our catalog has more than
  one million public documents.
• Open Source
  Our work is open source.
  Contribute your ideas.
• Get Help
  Learn about sourceAFRICA's
  advanced features and API.
• Who We Are
  Meet the people
  making this happen.

We're here to help you with sourceAFRICA accounts or questions about the service. There are several ways to get in touch with us; check the section below that best fits what you need.

Getting a sourceAFRICA account

Generally, sourceAFRICA accounts are available to those who report on primary source documents. User accounts are organization-based, meaning that each user is connected to an overall organization account.

There are several ways to get started with a sourceAFRICA account:

If you belong to a news organization, first check whether it's already a sourceAFRICA contributor. If so, a person at your site with administrative privileges on sourceAFRICA can create an account for you. If you don't know who that is, we can help. Email [email protected].

If your organization is not yet a sourceAFRICA contributor, you can apply for an organization account. You will be asked to have an editor or manager grant permission to add your newsroom to our public list of document contributors; confirm that they understand you'll be contributing documents to a public catalog; and confirm you have read and agree to our Terms of Service. Once we receive this from your editor, expect to be up and running within a few days.

At its discretion, sourceAFRICA gives accounts to those who do document-based investigative reporting but are not employees of a news organization. Examples include freelancers on a specific assignment or educational uses. Requests are evaluated on a case-by-case basis. In general, we do not provide accounts until the website that will host the documents is live or can be previewed. When you apply, we'll ask you to show us some of your reporting and tell us about the kind of documents you work with.

At its discretion, sourceAFRICA provides accounts to those who do document-based investigative reporting but are not employees of a news organization. Examples include freelancers on a specific assignment or educational uses. Requests are evaluated on a case-by-case basis. In general, we do not provide accounts until the website that will host the documents is live or can be previewed. When applying, please show us some of your reporting and tell us about the kind of documents you work with. Also, please provide the name of the website on which you'll be publishing the documents and a contact there.

In addition, we are able to provide demo accounts to those who wish to evaluate the service but not publish documents. Contact us to learn more.

Technical Support

You'll find the answers to most of your sourceAFRICA questions in our Help documents, such as how to publish documents and how to collaborate.

If you can't find the answer there, feel free to email us at [email protected].

Feature Requests and Bug Reports

We welcome sourceAFRICA bug reports and feature requests on GitHub.

General Questions

For non-technical questions or general help, please email [email protected]